Terms Of Service | Cleanfreaks

CleanFreaks Window Washers LP – Terms of Service

Effective Date: August 14, 2023
Last Updated: November 2, 2025

Welcome to CleanFreaks Window Washers LP (“CleanFreaks,” “we,” “us,” or “our”).

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and CleanFreaks regarding your access to and use of our website, online store, forums, and professional cleaning services (collectively, the “Services”).

By accessing or using our website, making a purchase, or engaging our Services, you agree to be bound by these Terms and by our Privacy Policy (collectively, the “Agreement”). If you do not agree, you may not access or use our Services.

1. Scope of Services and Merchandise

1.1 Description of Services. CleanFreaks provides professional window cleaning and related property services, as well as branded merchandise available for purchase via our website or authorized representatives.

1.2 Changes to Offerings. We reserve the right to modify, suspend, or discontinue any Services, products, descriptions, or pricing at any time, without prior notice.

1.3 Availability. All Services are subject to scheduling, availability, and geographic limitations. We do not guarantee availability in all areas.

2. Payments and Transactions

2.1 Accepted Methods. We accept payments via credit card, debit card, or cash, as available on our website or in person.

2.2 Authorization. By submitting payment information, you authorize CleanFreaks (and its designated payment processors) to charge the full amount due for the Services or merchandise you select, including any applicable taxes and fees.

2.3 Accuracy of Information. You agree to provide complete, accurate, and up-to-date billing and account information. CleanFreaks reserves the right to cancel or refuse any order suspected of fraud or misrepresentation.

3. Refunds, Cancellations, and Policies

3.1 Refund Policy. Refund eligibility and procedures are detailed in our Refund Policy, which forms an integral part of this Agreement.

3.2 Cancellations. Any service cancellations must comply with the notice and timing requirements outlined in our Refund Policy. Late cancellations or no-shows may incur charges.

3.3 Linked Policies. Your use of our Services also signifies your agreement to our Privacy Policy and any additional posted policies, which are incorporated herein by reference.

4. Website Access and Acceptable Use

4.1 Limited License. CleanFreaks grants you a limited, revocable, non-exclusive, and non-transferable license to access and use our website for lawful personal and non-commercial purposes.

4.2 Prohibited Uses. You agree not to:

Reproduce, copy, modify, or distribute any content without written permission;
Interfere with the website’s functionality or security;
Use automated means (e.g., bots, scrapers) to access or collect data; or
Engage in fraudulent, abusive, or unlawful activity.

4.3 Termination of Access. We may suspend or terminate your access without notice if we reasonably believe you have violated these Terms or engaged in harmful activity.

5. User Accounts

5.1 Account Creation. Certain Services may require account registration. You must provide accurate information and maintain the confidentiality of your login credentials.

5.2 Responsibility for Activity. You are solely responsible for all activities under your account. CleanFreaks shall not be liable for losses arising from unauthorized access or misuse of your account.

5.3 Account Security. If you suspect unauthorized access, contact us immediately at CleanFreaksWW@gmail.com.

6. Intellectual Property Rights

6.1 Ownership. All website content—including text, logos, graphics, photographs, videos, and software—is the exclusive property of CleanFreaks or its licensors and protected by U.S. and international intellectual property laws.

6.2 Restrictions. You may not use, reproduce, transmit, or distribute any materials from our website without our prior written consent.

6.3 Trademarks. “CleanFreaks Window Washers LP” and all related marks, logos, and trade names are proprietary trademarks owned by us. Unauthorized use is strictly prohibited.

7. Third-Party Links and Services

7.1 External Links. Our website may contain links to third-party websites or services. CleanFreaks does not control or endorse these sites and is not responsible for their content or practices.

7.2 Third-Party Terms. Your use of third-party websites or integrations is governed by their own terms and privacy policies. CleanFreaks is not liable for any damages or losses arising from such use.

8. Limitation of Liability

8.1 Service Disclaimer. Our Services and website are provided on an “AS IS” and “AS AVAILABLE” basis. CleanFreaks makes no representations or warranties of any kind, express or implied, regarding reliability, quality, or availability.

8.2 Limitation. To the fullest extent permitted by law, CleanFreaks and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, revenue, or data.

8.3 Maximum Liability. In all cases, CleanFreaks’ total liability shall not exceed the total amount you paid for the specific service or merchandise giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless CleanFreaks, its affiliates, employees, contractors, and agents from any claims, damages, liabilities, or expenses (including reasonable attorney’s fees) arising from your violation of these Terms, misuse of our Services, or infringement of any rights of a third party.

10. Feedback, Reviews, and Forum Participation

10.1 Feedback License. By submitting feedback, testimonials, reviews, or suggestions, you grant CleanFreaks a worldwide, perpetual, irrevocable, royalty-free license to use, display, and reproduce such content for promotional or operational purposes.

10.2 Forum Participation. If community or forum spaces are provided:

Interact respectfully and lawfully;
Avoid offensive, discriminatory, or harassing content;
Understand that all contributions are public and visible to others.

10.3 Moderation Rights. CleanFreaks reserves the right to remove or moderate content that violates our guidelines, without notice.

10.4 Disclaimer. CleanFreaks does not guarantee the accuracy or reliability of user-generated content and is not liable for reliance on such content.

11. Modifications to These Terms

We may update or revise these Terms at any time. Updates take effect immediately upon posting on our website. Your continued use of our Services following any modification constitutes acceptance of the revised Terms.

If we make material changes, we will notify users by updating the “Last Updated” date or by other reasonable means.

12. Privacy Policy

Your use of our website and Services is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information. Please review it carefully, as it forms an essential part of these Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Cobb County, Georgia, and you consent to such jurisdiction and venue.

14. Contact Information

For legal notices, support inquiries, or policy questions, please contact: CleanFreaksWW@gmail.com

Acknowledgment

By accessing or using the CleanFreaks website, engaging our Services, or purchasing merchandise, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and our Privacy Policy.