Service Agreement, Terms & Policy

CleanFreaks Window Washers LP - Service Agreement:

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Service Agreement/Contract of CleanFreaks Window Washing LP

 

This Service Agreement ("Agreement") is entered into between CleanFreaks Window Washing LP ("CleanFreaks"), located at 3350 George Busbee Pkwy, Apt 24, Kennesaw, Georgia, 30144, and the customer ("Customer"), collectively referred to as the "Parties." This Agreement sets forth the terms and conditions under which CleanFreaks will provide window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services to the Customer.

 

1. Scope of Services

 

1.1 CleanFreaks agrees to provide professional window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services to the Customer as agreed upon in the estimate or proposal provided by CleanFreaks and accepted by the Customer.

 

1.2 The window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services may include but are not limited to exterior and interior window cleaning, removal of debris and dirt, and any other services agreed upon in writing by both Parties.

 

2. Service Schedule

 

2.1 CleanFreaks will schedule window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services based on the agreed-upon frequency or as otherwise requested by the Customer. CleanFreaks will make reasonable efforts to accommodate the Customer's preferred dates and times.

 

2.2 If the Customer needs to reschedule or cancel an appointment, they must provide a minimum of 48 hours' notice. Failure to do so may result in a rescheduling fee.

 

3. Pricing and Payment

 

3.1 The pricing for the window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services will be outlined in the estimate or proposal provided by CleanFreaks and accepted by the Customer. The pricing may vary based on the size and complexity of the project.

 

3.2 CleanFreaks will invoice the Customer for the services rendered. Payment is due within 14 days of the invoice date, unless otherwise agreed upon in writing by both Parties.

 

3.3 In the event of late payment, CleanFreaks may charge a late payment fee or suspend services until payment is received.

 

3.4 The Customer agrees to bear any applicable taxes or fees imposed by the authorities related to the window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services.

 

4. Customer Obligations

 

4.1 The Customer will ensure that all windows to be washed are accessible and clear of any obstacles and/or obstructions that may hinder the provision of services. This includes removing any screens, furniture, or other items that may obstruct access to the windows. If obstacles and/or obstructions are present during the scheduled date and time of cleaning, a fee will be applied, to customer invoice, to work around any obstacles and/or obstructions. CleanFreaks Window Washing LP may consider certain obstacles or obstructions 'impassable'. In such cases, CleanFreaks Window Washing staff may decline to provide service to surfaces or locations affected. Once CleanFreaks Window Washing LP staff have departed from the client's property after encountering 'impassable' obstacles or obstructions, they are not obligated to return.

 

4.2 The Customer will inform CleanFreaks of any special instructions, limitations, or concerns regarding the window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services. Any special instructions, limitations, or concerns regarding the window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services must be written to CleanFreaks Window Washing LP, a minimum, 12 hours before the agreed upon scheduled cleaning.

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5. Limitation of Liability

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5.1 CleanFreaks will exercise reasonable care in providing window washing, vehicle cleaning/detailing, carpet cleaning, and/or lawn care services. However, CleanFreaks shall not be held liable for any damages, including but not limited to property damage, personal injury, or consequential damages arising from the provision of services, unless caused by gross negligence or willful misconduct.

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5.2 Neither CleanFreaks nor the customer shall be liable to the other for any consequential losses or damages, whether arising in contract, warranty, tort, negligence, strict liability, or otherwise, including but not limited to loss of use, profits, business, reputation, or financing.

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5.3 This limitation of liability does not waive any rights or remedies provided under Georgia law for claims of gross negligence or willful misconduct.

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5.4 CleanFreaks recommends customers remove fragile or valuable items from service areas prior to the scheduled service. CleanFreaks shall not be liable for damage to items that were not removed or adequately protected.

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5.5 To the extent permitted by applicable law, the total liability of CleanFreaks for any claim arising from services provided shall not exceed the total amount paid by the customer for the specific service giving rise to the claim.

 

6. Termination

 

6.1 Either Party may terminate this Agreement with written notice to the other Party. In the event of termination, the Customer will be responsible for any outstanding payments for services already rendered.

 

7. Confidentiality

7.1 Definitions of Confidential Information
For the purposes of this Agreement, “Confidential Information” includes, but is not limited to:

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(a) Business-related information shared by either Party, including pricing, contracts, customer lists, business strategies, financial data, marketing plans, and proprietary methods or processes.

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(b) Technical information, including trade secrets, designs, methods, procedures, formulas, discoveries, and inventions, whether patentable or not.

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(c) Personal or identifiable client information shared during the course of providing services, including names, contact details, addresses, or any other data protected by privacy laws.

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(d) Any other information, whether written, oral, or digital, that is explicitly designated as confidential by the disclosing Party or that a reasonable person would consider confidential due to its nature or the circumstances of its disclosure.

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7.2 Exclusions from Confidential Information

Confidential Information does not include:

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(a) Information that is or becomes publicly available without breach of this Agreement.

(b) Information lawfully received from a third party without restriction.

(c) Information independently developed by the receiving Party without reference to the Confidential Information.

(d) Information disclosed under compulsion of law, provided the disclosing Party gives prompt notice to the other Party (unless prohibited by law) to allow for appropriate protective actions.

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7.3 Permitted Use of Client Name

The Service Provider may disclose the client’s first and last name for the following purposes, provided no other Confidential Information is disclosed without prior consent:

(a) Identifying the client as a customer of the Service Provider in testimonials, marketing materials, or other public communications, subject to the client’s prior written approval.

(b) Internal record-keeping and operational needs of the Service Provider.

(c) Legal or administrative requirements as permitted by law.

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7.4 Obligations of Confidentiality

Both Parties agree to:

(a) Use Confidential Information solely for the purpose of fulfilling their obligations under this Agreement.

(b) Refrain from disclosing Confidential Information to any third party without prior written consent from the disclosing Party, except as expressly permitted by this Agreement.

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7.5 Remedies for Breach

The Parties agree that unauthorized disclosure of Confidential Information may cause irreparable harm to the disclosing Party. In such cases, the disclosing Party may seek injunctive relief, damages, or any other remedies available under Georgia law, including legal fees and costs associated with enforcing this Agreement.

 

8. Power Usage Rights

 

8.1 CleanFreaks Window Washing LP ("CleanFreaks") is hereby granted full rights to utilize the power supply at the Customer's premises for the purpose of providing window cleaning, vehicle cleaning/detailing, carpet cleaning, and yard care services as outlined in this Agreement.

 

8.2 The Customer acknowledges and agrees that CleanFreaks may access and utilize the power outlets and electrical systems on the Customer's property as necessary to perform the agreed-upon services.

 

9. Water Usage Rights

 

9.1 CleanFreaks Window Washing LP ("CleanFreaks") is granted full rights to utilize the water supply at the Customer's premises for the purpose of providing window cleaning, vehicle cleaning/detailing, carpet cleaning, and yard care services as outlined in this Agreement.

 

9.2 The Customer acknowledges and agrees that CleanFreaks may access and utilize the water sources and plumbing systems on the Customer's property as necessary to perform the agreed-upon services. CleanFreaks shall exercise reasonable care and diligence in the use of water resources.

 

9.3 The Customer agrees to indemnify and hold CleanFreaks harmless against any claims, damages, or liabilities resulting from the Customer's failure to provide adequate water supply or any restrictions imposed on water usage by local authorities.

 

10. Governing Law and Jurisdiction

 

10.1 This Agreement shall be governed by and interpreted in accordance with the laws of the state of Georgia, United States Of America.

 

10.2 Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in the county of Cobb, Georgia, United States Of America.

 

CLIENT MEDIA RELEASE FORM

 

CleanFreaks Window Washing LP

3350 George Busbee Pkwy, Apt 24

Kennesaw, Georgia, 30144

(563)209-4627

CleanFreaksWW@gmail.com

https://www.cleanfreaksmarietta.com/

 

MEDIA RELEASE CONSENT

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This Media Release Consent ("Agreement") is entered into between CleanFreaks Window Washing LP ("Company") and the client ("Customer"), collectively referred to as "Parties."

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Effective Date:

The Effective Date of this Agreement is the date on which the Customer submits the electronic "Client Intake Form" to CleanFreaks Window Washing LP, which constitutes the customer's consent to the terms outlined in this Media Release Consent.

WHEREAS, the Company provides professional window washing services and desires to use images and/or videos of the exterior of the Customer's property, including windows and surrounding areas, for marketing, advertising, and promotional purposes;

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NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, the Parties agree as follows:

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Grant of Permission:

The Customer hereby grants CleanFreaks Window Washing LP and its representatives the irrevocable right and permission to photograph, film, and use images and/or videos of the exterior of their property, including windows and surrounding areas, for the purpose of marketing, advertising, and promotional materials on various forms of social media and the Company website. This permission is granted for an unlimited time, and the Customer acknowledges that no further compensation will be provided for the use of such images and/or videos.

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Waiver of Inspection and Approval:

The Customer acknowledges and agrees that they waive any right to inspect or approve the finished product in which their property's images and/or videos appear. This includes, but is not limited to, advertising, marketing, promotional materials, and social media posts.

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Release of Liability:

The Customer, on behalf of themselves and their heirs, assigns, and personal representatives, hereby releases, discharges, and waives any and all claims, demands, or liabilities arising out of or in connection with the use of the images and/or videos, including but not limited to any claims for defamation, invasion of privacy, or misrepresentation. This release and waiver shall extend to any claims arising from negligence, breach of contract, or any other theory of liability, whether such claims are known or unknown, anticipated or unanticipated, unless caused by the gross negligence or willful misconduct of the Company.

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Acknowledgement of Confidentiality:

The Customer acknowledges that their personal information, aside from the images and/or videos of the property, will be kept confidential and will not be shared with any third parties without their explicit consent, in accordance with the privacy policies of the Company and applicable Georgia law.

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No Waiver of Legal Rights:

Nothing in this Agreement shall waive the Customer's rights under Georgia law, including the right to pursue claims for gross negligence or willful misconduct. The Customer retains all rights to legal remedies as provided under Georgia law for such claims.

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Governing Law and Jurisdiction:

This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia, USA. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in Cobb County, Georgia, USA.

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Entire Agreement:

This Agreement constitutes the entire agreement between the Parties and supersedes all prior discussions, negotiations, and understandings, whether written or oral, relating to the subject matter herein. The Customer's consent is voluntary, and they acknowledge understanding of all provisions of this Agreement.

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Signature:

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By submitting the electronic "Client Intake Form," I acknowledge that I have read and understood the terms of this Media Release Consent Form, including the release of claims, waiver of inspection rights, and the consent to the use of images and/or videos of my property by CleanFreaks Window Washing LP. I also acknowledge that I am providing this consent voluntarily and that I understand my legal rights under Georgia law.

 

Appreciation:

 

CleanFreaks Window Washing LP appreciates your business and would like to thank you for choosing our services. If you have any questions please feel free to reach out to our email at CleanFreaksWW@gmail.com.

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RELEASE OF LIABILITY

 

This Release of Liability ("Agreement") is entered into between CleanFreaks Window Washing LP ("Company") and [Customer Name] ("Customer"), collectively referred to as "Parties,".

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Effective Date:

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The Effective Date of this Agreement is the date on which the Customer submits the electronic "Client Intake Form" to CleanFreaks Window Washing LP, which constitutes the Customer's consent to the terms outlined in this Release of Liability.

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WHEREAS, the Company provides professional window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services in Georgia, USA; and

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WHEREAS, the Customer desires to engage the services of the Company, fully understanding and accepting the inherent risks associated with these services;

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NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, the Parties agree as follows:

 

Assumption of Risk: 

 

The Customer acknowledges that window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services involve inherent risks and dangers that cannot be eliminated. Such risks may include, but are not limited to, falls, property damage, bodily injury, and potential exposure to hazardous materials. The Customer voluntarily assumes all such risks associated with the window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services.

 

Release and Waiver: 

 

The Customer, on behalf of themselves and their heirs, assigns, and personal representatives, hereby releases, discharges, and waives any and all claims, liabilities, actions, causes of action, costs, and expenses, whether at law or in equity, arising out of or related to the provision of window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services by the Company. This release and waiver shall extend to any claims arising from negligence, breach of contract, or any other theory of liability, whether such claims are known or unknown, anticipated or unanticipated.

 

Indemnification: 

 

The Customer agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, contractors, and affiliates from any and all claims, demands, liabilities, losses, damages, judgments, or expenses, including reasonable attorney fees, arising out of or in connection with the provision of window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services except to the extent caused by the gross negligence or willful misconduct of the Company.

 

Limitation of Liability:

 

In no event shall the Company be liable to the Customer for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the provision of window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services even if the Company has been advised of the possibility of such damages. The Company's total liability, whether in contract, tort, or otherwise, shall be limited to the amount paid by the Customer for the specific window washing services, vehicle cleaning/detailing services, carpet cleaning, and/or lawn care services provided.

 

Governing Law and Jurisdiction: 

 

This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia, USA. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in Cobb, Georgia.

 

Entire Agreement: 

 

This Agreement constitutes the entire agreement between the Parties and supersedes all prior discussions, negotiations, and understandings, whether written or oral, relating to the subject matter herein:

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Signature:

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By submitting the electronic "Client Intake Form," I acknowledge that I have read and understood the terms and conditions of this Service Agreement, including the release of liability, limitation of liability, indemnification provisions, and consent to the use of my property images as outlined in the Media Release Consent Form. I acknowledge that I have read and understood the terms and conditions of the Refund Policy & Privacy Policy outlined on the Company website. I also acknowledge that I am providing my consent voluntarily and that I understand my legal rights under Georgia law.

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Thank you for choosing CleanFreaks Window Washers LP!