Last updated October 2026
1. Information We Collect
When you request a quote or become a client, CleanFreaks may collect your name, email address, phone number, service address, city, state, ZIP code, property information, requested services, notes, proposal history, and scheduling information.
2. How We Use Your Information
We use client information to respond to quote requests, maintain client records, prepare and send proposals, schedule cleaning services, send booking confirmations, communicate about services, and maintain business records.
3. Client Records
Information submitted through the quote form may be used to create or update a CleanFreaks client record so future proposals and scheduling can use the same contact information without requiring the client to submit it again.
4. Service Providers
CleanFreaks uses third-party service providers for website hosting, database and authentication services, and email delivery. Information is shared with those providers only as reasonably necessary to operate the website and provide the requested service.
5. No Sale of Personal Information
CleanFreaks does not sell client personal information.
6. Payment Information
This website does not collect or store client credit-card or bank-payment information. Payments are handled separately from the website.
7. Website Analytics
CleanFreaks uses a limited first-party analytics system to count website sessions and page views. The system uses an anonymous browser-generated session identifier and the page path visited. CleanFreaks does not store IP addresses in this analytics system, and Admin activity is excluded from these counts.
8. Career Applications
When you apply for a position through the CleanFreaks Careers page, we may collect your name, email address, phone number, availability, work experience, and other information you choose to provide. We use this information to evaluate your application, communicate with you about employment opportunities, and maintain recruiting records. Career application information is not displayed publicly.
9. Data Retention
CleanFreaks may retain quote requests, client records, proposals, booking records, career applications, website analytics records, and related communications for business, accounting, legal, customer-service, recruiting, and website-performance purposes.
10. Security
CleanFreaks uses reasonable administrative and technical controls to protect website and client information. No internet-based system can guarantee absolute security.
11. Access or Correction Requests
Clients may contact CleanFreaks to request correction of inaccurate contact information or to ask questions about information maintained in their client record.
12. Cancellations, Refunds, and Adjustments
No payments are collected through this website. Cancellation, rescheduling, refunds, service credits, or billing adjustments are handled under the applicable proposal, invoice, and Service Agreement. Clients should provide at least 48 hours notice when cancelling or rescheduling a scheduled service.
13. Contact
Questions about this policy may be directed to wadejclaussen@gmail.com or (563) 209-4627.