Your Image
top of page
Cloudy Sky with bright white sun_edited.

Service Agreement, Terms & Policy

Transparency:

Before submitting a request for cleaning services with CleanFreaks, all clients are required to review and acknowledge several important documents. By signing and submitting, each client agrees to our Service Agreement, which outlines the terms and conditions of our services, ensuring clarity and mutual understanding. Additionally, clients must review and accept our Terms of Service, Privacy Policy, and Refund Policy, which detail our commitment to privacy, customer satisfaction, and refund procedures. These documents ensure a transparent and positive experience for every CleanFreaks customer.

CleanFreaks Window Washers LP - Service Agreement:

Service Agreement/Contract of CleanFreaks Window Washing LP

 

This Service Agreement ("Agreement") is entered into between CleanFreaks Window Washing LP ("CleanFreaks"), located at 3350 George Busbee Pkwy, Apt 24, Kennesaw, Georgia, 30144, and the customer ("Customer"), located at [Address], collectively referred to as the "Parties." This Agreement sets forth the terms and conditions under which CleanFreaks will provide window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services to the Customer.

 

1. Scope of Services

 

1.1 CleanFreaks agrees to provide professional window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services to the Customer as agreed upon in the estimate or proposal provided by CleanFreaks and accepted by the Customer.

 

1.2 The window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services may include but are not limited to exterior and interior window cleaning, removal of debris and dirt, and any other services agreed upon in writing by both Parties.

 

2. Service Schedule

 

2.1 CleanFreaks will schedule window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services based on the agreed-upon frequency or as otherwise requested by the Customer. CleanFreaks will make reasonable efforts to accommodate the Customer's preferred dates and times.

 

2.2 If the Customer needs to reschedule or cancel an appointment, they must provide a minimum of 48 hours' notice. Failure to do so may result in a rescheduling fee.

 

3. Pricing and Payment

 

3.1 The pricing for the window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services will be outlined in the estimate or proposal provided by CleanFreaks and accepted by the Customer. The pricing may vary based on the size and complexity of the project.

 

3.2 CleanFreaks will invoice the Customer for the services rendered. Payment is due within 14 days of the invoice date, unless otherwise agreed upon in writing by both Parties.

 

3.3 In the event of late payment, CleanFreaks may charge a late payment fee or suspend services until payment is received.

 

3.4 The Customer agrees to bear any applicable taxes or fees imposed by the authorities related to the window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services.

 

4. Customer Obligations

 

4.1 The Customer will ensure that all windows to be washed are accessible and clear of any obstacles and/or obstructions that may hinder the provision of services. This includes removing any screens, furniture, or other items that may obstruct access to the windows. If obstacles and/or obstructions are present during the scheduled date and time of cleaning, a fee will be applied, to customer invoice, to work around any obstacles and/or obstructions. CleanFreaks Window Washing LP may consider certain obstacles or obstructions 'impassable'. In such cases, CleanFreaks Window Washing staff may decline to provide service to surfaces or locations affected. Once CleanFreaks Window Washing LP staff have departed from the client's property after encountering 'impassable' obstacles or obstructions, they are not obligated to return.

 

4.2 The Customer will inform CleanFreaks of any special instructions, limitations, or concerns regarding the window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services. Any special instructions, limitations, or concerns regarding the window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services must be written to CleanFreaks Window Washing LP, a minimum, 12 hours before the agreed upon scheduled cleaning.

 

5. Limitation of Liability

 

5.1 CleanFreaks will exercise reasonable care in providing the window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services. However, CleanFreaks shall not be held liable for any damages, including but not limited to property damage, personal injury, or consequential damages arising from the provision of services, unless caused by gross negligence or willful misconduct.

 

6. Termination

 

6.1 Either Party may terminate this Agreement with written notice to the other Party. In the event of termination, the Customer will be responsible for any outstanding payments for services already rendered.

 

7. Confidentiality

 

7.1 Both Parties agree to keep any confidential information shared during the course of the agreement confidential and not disclose it to any third parties unless required by law.

 

8. Power Usage Rights

 

8.1 CleanFreaks Window Washing LP ("CleanFreaks") is hereby granted full rights to utilize the power supply at the Customer's premises for the purpose of providing window cleaning, vehicle detailing, carpet cleaning, and yard care services as outlined in this Agreement.

 

8.2 The Customer acknowledges and agrees that CleanFreaks may access and utilize the power outlets and electrical systems on the Customer's property as necessary to perform the agreed-upon services.

 

9. Water Usage Rights

 

9.1 CleanFreaks Window Washing LP ("CleanFreaks") is granted full rights to utilize the water supply at the Customer's premises for the purpose of providing window cleaning, vehicle detailing, carpet cleaning, and yard care services as outlined in this Agreement.

 

9.2 The Customer acknowledges and agrees that CleanFreaks may access and utilize the water sources and plumbing systems on the Customer's property as necessary to perform the agreed-upon services. CleanFreaks shall exercise reasonable care and diligence in the use of water resources.

 

9.3 The Customer agrees to indemnify and hold CleanFreaks harmless against any claims, damages, or liabilities resulting from the Customer's failure to provide adequate water supply or any restrictions imposed on water usage by local authorities.

 

10. Governing Law and Jurisdiction

 

10.1 This Agreement shall be governed by and interpreted in accordance with the laws of the state of Georgia, United States Of America.

 

10.2 Any disputes arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts located in the county of Cobb, Georgia, United States Of America.

 

CLIENT MEDIA RELEASE FORM

 

CleanFreaks Window Washing LP

3350 George Busbee Pkwy, Apt 24

Kennesaw, Georgia, 30144

(563)209-4627

CleanFreaksWW@gmail.com

https://www.cleanfreaksmarietta.com/

 

Media Release Consent:

 

I, the undersigned Customer, hereby grant CleanFreaks Window Washing LP and its representatives the irrevocable right and permission to photograph, film, and use images and/or videos of the exterior of my property, including windows and surrounding areas, for the purpose of marketing, advertising, and promotional materials on various forms of social media and company website.

 

I understand and agree to the following:

 

I grant CleanFreaks Window Washing LP the right to use the images and/or videos for an unlimited time and without compensation.

 

I waive any rights to inspect or approve the finished product in which my property's images and/or videos appear.

 

I release CleanFreaks Window Washing LP and its representatives from any claims, demands, or liabilities arising out of or in connection with the use of the images and/or videos.

 

I acknowledge that the images and/or videos may be used for purposes including but not limited to advertising, marketing, promotional materials, and social media posts.

 

I understand that my personal information, aside from the property's images and/or videos, will be kept confidential and will not be shared with any third parties without my consent.

 

Signature:

 

By signing below, I acknowledge that I have read and understood the terms of this Client Media Release Form and consent to the use of images and/or videos of my property by CleanFreaks Window Washing LP.

 

Appreciation:

 

CleanFreaks Window Washing LP appreciates your business and would like to thank you for choosing our services. If you have any questions please feel free to reach out to our email at CleanFreaksWW@gmail.com.

RELEASE OF LIABILITY

 

This Release of Liability ("Agreement") is entered into between CleanFreaks Window Washing LP ("Company") and [Customer Name] ("Customer"), collectively referred to as "Parties," on this day [Date] ("Effective Date").

 

WHEREAS, the Company provides professional window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services to its customers in Georgia, USA.

 

WHEREAS, the Customer desires to engage the services of the Company for window cleaning;

 

NOW, THEREFORE, in consideration of the mutual covenants and agreements contained herein, the Parties agree as follows:

 

Assumption of Risk: 

 

  1. The Customer acknowledges that window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services involve inherent risks and dangers that cannot be eliminated. Such risks may include, but are not limited to, falls, property damage, bodily injury, and potential exposure to hazardous materials. The Customer voluntarily assumes all such risks associated with the window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services.

 

Release and Waiver: 

 

  1. The Customer, on behalf of themselves and their heirs, assigns, and personal representatives, hereby releases, discharges, and waives any and all claims, liabilities, actions, causes of action, costs, and expenses, whether at law or in equity, arising out of or related to the provision of window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services by the Company. This release and waiver shall extend to any claims arising from negligence, breach of contract, or any other theory of liability, whether such claims are known or unknown, anticipated or unanticipated.

 

Indemnification: 

 

  1. The Customer agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, contractors, and affiliates from any and all claims, demands, liabilities, losses, damages, judgments, or expenses, including reasonable attorney fees, arising out of or in connection with the provision of window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services except to the extent caused by the gross negligence or willful misconduct of the Company.

 

Limitation of Liability:

 

  1. In no event shall the Company be liable to the Customer for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the provision of window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services even if the Company has been advised of the possibility of such damages. The Company's total liability, whether in contract, tort, or otherwise, shall be limited to the amount paid by the Customer for the specific window washing services, vehicle detailing services, carpet cleaning, and/or lawn care services provided.

 

Governing Law and Jurisdiction: 

 

  1. This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia, USA. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in Cobb, Georgia.

 

Entire Agreement: 

 

  1. This Agreement constitutes the entire agreement between the Parties and supersedes all prior discussions, negotiations, and understandings, whether written or oral, relating to the subject matter herein.

Thank you for choosing CleanFreaks Window Washers LP!

bottom of page